Datacenter Operations Manager (f/m/d)

at subsidary GMX, WEB.DE & mail.com in Karlsruhe or Munich
Full-time | Permanent | Professionals
Reference ID: M-306

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About us

With our strong brands GMX, WEB.DE and mail.com and over 42 million active users, we are the leading email and communications platform in Germany, Austria and Switzerland. From this strong market position, services and apps are developed that simplify users' digital lives - from office tools and cloud solutions to personal ID management.

Your Tasks

Are you passionate about organizing complex environments and building strong partnerships? As our Datacenter Operations Manager, you’ll play a key role in coordinating our colocation infrastructure, managing providers, and ensuring smooth operations across our datacenter landscape. Join a team that’s building a European alternative to email and cloud services—designed to protect privacy, uphold digital rights, and give users control over their data under European law.

Do you enjoy keeping things running smoothly behind the scenes? Are you skilled at managing vendors, aligning resources, and communicating across teams? Want to help shape the backbone of a privacy-first cloud platform?

• You coordinate with colocation providers to ensure service quality, SLA compliance, and operational transparency.
• You align rack space and power capacity with stakeholder demand through structured planning and monitoring.
• You organize hardware and spare parts logistics, including procurement, inventory, and delivery coordination.
• You manage Remote Hands services and ensure accurate execution of onsite tasks.
• You maintain clear, customer-focused documentation and communication for all datacenter-related activities.

We Appreciate

Do you bring a strong sense of ownership and structure to complex operational topics? Are you confident in managing external partners and internal stakeholders? Do you thrive in a role where communication is key? We believe the following skills and experiences will help you to be successful in this role:

• Proven experience in datacenter operations, infrastructure planning, or vendor management.
• Solid understanding of colocation environments and hardware logistics (a technical background is a plus).
• Excellent organizational and communication skills, with a proactive and solution-oriented mindset.
• Ability to work independently and collaboratively across teams and vendors.
• Fluent in both German and English.

What else we would like to tell you

???? Lived corporate culture: Flat hierarchies, a culture of respect and appreciation, signatories of the Diversity Charter, open communication and no dress code

???? Wide range of further training: Internal and external training opportunities, LinkedIn Learning, language courses, talent development programs, conferences and mentoring

???? TEC-Campus: Free choice between Linux, Mac, or Windows, slack days, conferences, lecture series, courses, open-source projects, community meetups and user groups

❤️ Active health care: Wellpass, free internal sports and fitness classes, health days, family & care support services, discounts at fitness centers, mental health first responder, fresh fruit and drinks for free

???? Mobility: Subsidy for job bike leasing, job ticket and relocation service if you live outside Germany

???? Flexible working models: Home office options, flexible working hours and 30 days of vacation with the option for additional unpaid leave

???? Financial benefits: Corporate benefits, company pension scheme, capital-forming benefits, occupational disability insurance and various partner discounts

???? Events: Summer and winter parties, sports tournaments and team events

apply online now