Office Manager (f/m/d)

at subsidary IONOS SE in Karlsruhe
Full-time | Permanent
Reference ID: I-1270

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About us

IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.   

We are looking for a dynamic and service-oriented individual to take on the central role of Workplace Experience Manager (f/m/d) in shaping our working environment. With us, you will not only design spaces, but also actively shape the culture and well-being of our teams – both on site in the office and in the context of hybrid working.

If you combine a passion for excellent service with operational strength and strategic vision, you've come to the right place.

Tasks

• As Workplace Experience Manager, you are the central point of contact for an outstanding employee experience and ensure a productive and engaging environment at our office locations in southern Germany.
• Development and implementation of a holistic workplace experience strategy.
• Regular collection, analysis and evaluation of employee feedback to identify potential for optimisation.
• Active participation in shaping and promoting a positive corporate culture.
• Acting as the central point of contact for all employees for questions relating to the workplace and the office, and ensuring smooth and efficient day-to-day operations (office and facility management).
• Managing and coordinating external service providers (e.g. cleaning, catering, maintenance).
• Responsibility for ordering, managing and optimising office equipment and consumables.
• Compliance with all health, safety and compliance regulations.
• Conceptual design and further development of the physical working environment to promote collaboration and well-being.
• Monitoring and analysis of space utilisation to ensure efficient use of space.
• Planning and coordination of internal office relocations and minor conversions/renovations.

Qualifications

• Education: Completed degree (e.g. facility or hospitality management) or comparable qualified training with relevant professional experience.
• Professional experience: At least 3-5 years of experience in office/workplace management, facility management or hospitality/guest services.
• Project management: Proven experience in planning and managing small to medium-sized projects (e.g. office relocations) .
• Service provider management: Experience in selecting, managing and negotiating with external suppliers.
• Language skills: Business fluent German and very good written and spoken English.

Personal strengths (soft skills)

• Hospitality mindset: A natural affinity for service and the desire to exceed employee expectations.
• Communication and empathy skills: Excellent interpersonal skills and the ability to create a positive, inclusive environment.
• Hands-on mentality: High level of initiative, proactivity and willingness to take on operational tasks yourself.
• Organisational skills: Strong organisational skills and the ability to act in a solution-oriented manner, even under time pressure.

Benefits

• Subsidized canteen and various free beverages at some locations.
• Modern office spaces with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter celebrations, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.

apply online now