Senior UX Designer (f/m/d) AI Agent Conversational Experience

at subsidary IONOS SE in Karlsruhe
Full-time | Permanent
Reference ID: I-1218

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About us

IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.   

We’re launching a brand‑new AI Agent platform that will become the digital‑assistant of choice for small‑ and‑medium‑businesses. As a senior designer you will shape the look, feel and overall experience of a next‑generation intelligent‑assistant ecosystem.

Your mission will be to craft intuitive, elegant, and efficient interfaces that make complex business logic user-friendly. This role is ideal for designers who thrive in an innovative and fast-paced environment, ensuring that our technology is intuitive, engaging, and user-friendly.

Tasks

As a vital part of our product development team, your work will significantly influence our application's user experience:

• Design and Enhance User Journeys: Conceptualize and refine user journeys with a focus on enhanced usability and streamlined, automated workflows to maximize user satisfaction.
• Rapid Prototyping and High-Fidelity Mockups: Convert ideas and requirements swiftly into high-fidelity prototypes, accelerating our iterative and agile development process.
• UI/UX Interface Design: Develop visually compelling and interactive elements that maintain consistency and accessibility across our next-generation, web-based platform.
• Cross-Functional Collaboration: Partner with engineers, product managers, and stakeholders. Provide clear and actionable design documentation and actively engage in sprint planning.
• Conduct User Testing & Feedback Sessions: Conduct usability tests, gather feedback, and refine designs to ensure optimal user experiences aligned with user behavior insights.
• Develop and Maintain Design Systems: Contribute to the design system to uphold speed, consistency, and cohesive design language across the product suite.

Qualifications

We're looking for candidates who combine creativity with technical expertise and real-world experience:

• Over 5 years of experience in User Experience, User Interface and Design with exposure to complex and modern digital products.
• Experience in Complex Web Application Design: A proven track record in designing feature-rich, functional, and visually engaging web-based applications beyond marketing sites.
• Proficiency with Leading Design Tools: Mastery of top industry-standard UX/UI design and prototyping tools (e.g., Figma, Sketch, Adobe XD, Canva).
• Adaptability in a Fast-Paced Setting: Proven ability to handle dynamic work environments, managing tight deadlines for design deliverables.
• Strong Understanding of Agentic Workflows (Highly Valued): Insight into modern trends in automation, AI, and multi-agent system workflows.
• Comprehensive Portfolio: A robust portfolio demonstrating deep expertise in user flow design, wireframing, and the transformation from concept to polished, production-ready mockups.

Benefits

• Hybrid working model.
• Flexible working hours through trust-based working hours.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.

apply online now