Working Student (f/m/d) – Global IT Support & Collaboration Tooling

at subsidary IONOS SE in Karlsruhe
Working student | Students
Reference ID: I-1550

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About us

IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.   

Tasks

• You’ll collect and organize data for our large-scale migration projects—such as those related to IT assets, inventory, and device management.
• You’ll support our 1st and 2nd level IT support team with technical tasks and help streamline processes.
• You’ll actively work with our collaboration and ticketing tools—primarily Jira Service Management and Confluence—and learn how modern IT support management works.
• You’ll write small scripts and automation tools—ideally with AI support (Claude Code & Co.).
• You’ll gain real insight into exciting topics such as cloud infrastructure, AI-powered workflows, asset management, and Nextcloud.

Qualifications

• You’re studying a technical field (e.g., computer science—at a university or university of applied sciences)—proof of enrollment required.
• You have some experience with programming (e.g., Python)—you don’t have to be a pro; a willingness to learn counts more.
• You’re interested in AI and eager to try out AI tools in your day-to-day work. Some familiarity with Jira, Confluence, or similar Atlassian tools is a plus—but not required.
• You speak good German and solid English.
• You have a hands-on mindset: You like to try things out for yourself and roll up your sleeves to get things done.
• You can keep track of multiple tasks at once—you’re naturally organized.

In order to simplify and accelerate our application process, we would appreciate it if you could provide us with your enrollment certificate directly with your application.

Benefits

• Hybrid working model.
• Flexible working hours through trust-based working hours.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.

apply online now